No. It's built specifically for kitchen and bathroom remodels. Not a fit for general remodeling, additions, new builds, or other trades.
Your business, front and center. Every call, text, and message happens under your name. Homeowners are also told we're coordinating the consultation and proposal on your behalf, so nothing about the relationship is hidden, it just runs as an extension of your team, not a disguise.
Yes. We disclose that we're coordinating consultations, estimating, and proposals on your behalf. We don't pretend to be your in-house employees, and your business stays the one the homeowner is actually hiring.
A real member of our team, trained specifically on kitchen and bathroom remodel sales, not a general call center script. Anything that needs your specific construction expertise gets flagged for you rather than guessed at.
That's exactly what the free Trial Project is for. See a real job run start to finish before anything ongoing is on the table.
2 weeks. The full call to proposal process runs either way, whether that lead signs during the 2 weeks or later.
No. Every call, consultation, site visit, and estimate is handled by a real person on our team, not a bot or an automated script.
It doesn't go anywhere until you approve it. Adjust it, override it, or hold it, every time.
If it doesn't sign, there's no cost at all, you still keep the finished estimate and proposal. If it does sign, the same success fee applies during the trial as it would afterward. After the trial, the monthly rate covers the work either way, whether a given lead signs or not.
No. Payment only ever flows from the homeowner directly to you.
No. The Free Trial Project has no minimum. Decked Commercial has a 3 month minimum, then it's 30 days notice to stop.
No. The monthly rate plus the 2% of managed project revenue is the entire cost structure. Nothing else gets added.
Any project already started gets finished through handoff, and we stay on for any change orders or commercial closeout tied to it, even past your notice period. Cancelling just stops new leads from coming in.
Yes. Nothing about this service requires exclusivity on your end. Run your own marketing, referrals, or other lead sources at the same time if you want to.
Yes. Any lead can be declined if it falls outside kitchen and bathroom remodels, outside the service area, or raises a real concern, like an unworkable budget or a safety issue. Declining a lead doesn't affect anything else in the relationship.
No. This covers the commercial process, calls through closeout, not the construction itself. Code compliance, permits, licensing, and the physical work are entirely yours, the same as always.
The site visit is part of the commercial process, which is on us. Construction, once you're on site building, is on you. That's the same split that runs through the whole relationship.
We track the payment schedule and flag anything overdue, but we don't collect, hold, or chase the money. That stays part of your standard contract with the homeowner, the same as any signed job. Your standard payment and warranty terms are collected upfront specifically so they're already on every proposal.
That happens sometimes with remodels, hidden wiring, plumbing, or structural issues that only show up once walls come down. It doesn't get worked out informally, it becomes a change order: you report it and the added cost, we document it and prepare the formal change order, the homeowner signs it before any changed work proceeds, and it's added to the project record and payment schedule.
The monthly rate is billed monthly, once you continue past the free trial project. A 1% Contract Administration Fee is invoiced when the contract is signed. A 1% Commercial Management Fee is billed across the project's payment schedule as it's actually paid, including any approved change orders.
Illness, severe weather, or similar events outside reasonable control can occasionally cause one. If that happens, you're told immediately, not left guessing.
All access is removed immediately. Your data, your homeowner leads, and your business information stay yours. Nothing is retained or reused after the relationship ends.
Yes, that's available on request, scheduling, payment structuring, and financing options included. It's not detailed on the site, so ask us directly about what's available for your business.
No. That help is about structuring how the homeowner pays you, not about us touching the funds. Same as everywhere else in this service, every dollar flows directly from the homeowner to you.
So homeowner DMs across your platforms, and SMS texts, get answered like a phone call instead of sitting unread. Access is limited to messages, no posting, no changes to your page, and it's revocable anytime.
Yes. Our field specialists are screened, trained, and insured for the work they do in a homeowner's house. That coverage is ours to carry, not something that runs through your policy.
That's on us. The site visit is part of the commercial process, which we're responsible for, so any damage caused during our visit is ours to handle, not yours.
We may work with more than one contractor in the same area. What we won't do is share or resell your leads. A lead that comes to you is yours alone, regardless of who else we work with nearby.
Every lead still goes through the same process, call, consultation, site visit, estimate, proposal. If volume ever needs a different rhythm, that's exactly what Decked Commercial is built for.
Yes. Homeowners often respond outside normal business hours, so coverage extends beyond a typical 9 to 5.
The free Trial Project is the proof. Rather than pointing you to someone else's results, see a real job of yours run start to finish before anything ongoing is on the table.
An estimator or software still needs you to answer the phone, run the consultation, and drive to the site visit. This replaces that entire chain, not just the math at the end of it, and you only pay when a consultation actually completes.
The estimate gets revised and sent back to you for approval before it's presented to the homeowner, same as the first time. Nothing revised goes out without your sign off either.
That becomes a change order. You report what changed and the added cost, labor, or schedule impact, we prepare the formal change order and confirm it with you, and the homeowner signs it before any changed work proceeds. Once it's signed, it's added to the project record and payment schedule, and you get written authorization to move forward. No signed change, no changed work, that's the rule.
During onboarding, we build a profile of your labor rates, material markups, target margins, minimum job size, and the kinds of projects you take or pass on. Every estimate after that gets built against your actual numbers, not a generic guess.
We can work alongside whatever you're already using and give you complete records of every communication, scope, estimate, and status update. Ask us about deeper CRM integration if that's something you need.